Days like today, Fiverr really annoys me. Earlier I received one of those ho-hum, this person is new to Fiverr so make sure to make an awesome impression reminders.
Begrudgingly I clicked through to the order. I say ‘begrudgingly’ as so far I’ve had to immediately cancel most orders like this… And probably I should cancel this one too.
The buyer is not new to Fiverr. He has already placed a few quite large orders with me. However, his account is brand new and after some digging, his old account doesn’t exist anymore. There were also a few warning signs before this in the way they communicate.
Now, for some reason, my Fiverr ratings will not go anywhere but down at the moment. As it stands, I have exactly the same stats as I did during the last monthly evaluation. This is just odd as I haven’t had any cancellations since and nothing tallies with my order volume. That though is perhaps a topic for another discussion.
Anyway, to avoid a cancellation (and hopefully also a chargeback) I have messaged the old/new buyer. I’ve stated that multiple accounts are against Fiverr TOS, explained why I have reason to be suspicious, then said ‘sorry to have to point this out’ but just in case any order you place with me is cancelled after delivery, I have a 100% success rate enforcing my copyright with website hosting providers.
The only question is, what do I do after I deliver this order? Should I block the buyer? Or should I take a chance and continue to accept orders, despite irregularities in their account identity?